At Emirate Desert , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or interact with our services. By using our website or booking a tour with us, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
- Name
- Email address
- Phone number
- Address (if required for pick-up/drop-off services)
- Payment details (e.g., credit/debit card information)
b. Booking Information
- Tour preferences
- Special requests (e.g., dietary restrictions, accessibility needs)
- Number of participants (including children, if applicable)
c. Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited on our website
- Time and date of access
This information is collected through cookies, web analytics tools, and forms submitted on our website.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Process Bookings : To confirm and manage your reservations, including arranging transportation, meals, and activities.
- To Communicate : To send you confirmation emails, updates, reminders, and promotional offers (if you opt-in).
- To Improve Our Services : To analyze website usage, enhance user experience, and tailor our offerings to better meet your needs.
- For Legal Compliance : To comply with applicable laws, regulations, or legal processes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:
- Service Providers : We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, transportation partners, or marketing agencies. These entities are contractually obligated to maintain the confidentiality of your data.
- Legal Requirements : We may disclose your information if required by law or to protect our rights, property, or safety.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze traffic patterns, and improve site functionality.
You can manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:
- Secure server protocols (SSL encryption) for online transactions.
- Restricted access to your data within our organization.
- Regular monitoring and updating of our security practices.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Retention of Your Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For example:
- Booking details are retained for up to [insert duration, e.g., 1 year] after your tour date for record-keeping purposes.
- Marketing preferences are retained until you unsubscribe or request deletion.
7. Your Rights
You have the following rights regarding your personal information:
- Access : You can request a copy of the personal data we hold about you.
- Correction : You can ask us to update or correct inaccurate information.
- Deletion : You can request the deletion of your data, subject to legal obligations.
- Opt-Out : You can unsubscribe from promotional communications at any time by clicking the “unsubscribe” link in our emails.
To exercise these rights, please contact us using the details provided below.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, partner sites). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Phone : +971 505974035
- Email : in**@***********rt.com